This week we’ve got some small tweaks going on, but don’t worry - we’re also working hard behind the scenes on some cool, bigger features!
Here's what you can now do:
Add multiple member IDs to the data-member tag to create shared creator galleries
Customize the disclaimer text in the “Thank You” email sent after someone shares a post
Include links in company comments on a post
View activity messages for posts uploaded by an admin to a user
Plus, we’ve:
Enhanced the speed and prioritization of product syncing for new stores connecting for the first time
Ensured that scheduled posts from Cevoid won’t clutter your inbox or appear in approved posts since they’re already on the platform
Made our Scheduling feature more robust, handling various edge cases and errors from Instagram, so your posts are less likely to fail
Tweaked the Google login so it won’t create a new account if there’s no email associated
Introduced a calculated value for videos that adjusts the rendering based on length
Added a button to preview a product from the product search to confirm it's the one you want to tag
Implemented an option to re-assign a post to a different user
Created a bulk action feature to change the user on multiple posts simultaneously
Resolved an issue with inaccurate Instagram count values for some members
Posts marked as scheduled that missed the scheduling date are now marked as failed
Removed the default title that displayed as a category from galleries
Addressed an issue where tagging private Instagram accounts when scheduling content resulted in an error upon publishing; a failsafe is now in place
Instagram posts now display the creation date as per Instagram, not Cevoid
Fixed a bug where the logo in emails appeared too large
The Influencer tab has been revamped, allowing you to manage and view content created by members of your community related to your brand. You can now create roles for different types of members (e.g. creators, ambassadors, influencers), assign them to your team, and view more information about each member to identify your most effective advocates.
Our filter engine has been upgraded to provide a more consistent search experience. You can now easily view the count of each filterable value in a convenient dropdown menu.
We have updated our upload forms to grow with your community features. Members of your creative community can now authenticate and upload content to you so that it’s saved to their profile. This way it’s easier for you to see how often they engage with your brand.
We have given our post-purchase and thank you emails a modern update. The new design is minimalist and less intrusive than the previous one. Visit the email settings to customize them to your preferences.
We have significantly reduced the initial load size of our galleries by over 50%, and made multiple updates to improve accessibility and adhere to web best practices. As a result, galleries should now load faster and be more intuitive to navigate.
We’re saying goodbye to influencers.cevoid.com, which was used to manage certain types of users who often shared content with a brand. The new member management system will replace this app, bringing all its functionality into the main app. This will reduce the number of things you need to worry about and make it easier for your community to use.
Wow... that was a lot of big of updates 😅
Now on to the smaller ones!
You can now:
Added more data to the weekly summary email
See the posts which have been copyright striked from Instagram. These posts can’t be accessed through the Instagram API because they contain copyrighted music.
Easily see if a product is out of stock when tagging products
We’ve also:
Updated the google authentication flow to match their new API.
Updated how cache works for our galleries. Any change that is being made to the styling will apply directly and you will not have to wait to see the update.
Added emails that inform account owners if a scheduled post has failed or successfully been published
Converted overflow on html setting into a global setting
Cleaned up the Instagram views to make it easier to find different posts with different statuses
Fixed: Scheduling posts on Instagram is now hassle-free, even when products are missing from the catalog. Posts will be published at the desired time, regardless of whether products have been tagged or not.
When disabling a label for a gallery the label is also removed from filters
Did you know that February 9 is National Pizza Day? 🍕
Grab a slice, kick back, and relax, ‘cause we’ve got a hot new changelog coming in. 🔥 Get ready for our product updates, latest improvements, and recent bug fixes!
From now on, you can pin posts in your product galleries. Choose which content pieces you’d like your website visitors to see first and pin away!
You can now turn off sound on a video if it contains music or noise you don’t want your visitors to hear.
You can now:
Tag products in your scheduled Instagram posts—we’ve improved the connection to Instagram Shop, making the catalog easier to search.
Experience a faster product sync for Shopify stores since we’ve changed the sync only to include data from the markets you have set up.
Enjoy upgraded email widget support for grid gaps in more email readers. If you’ve experienced problems with this before, you should now see these grid gaps in your email widgets.
Import older Instagram posts, as we’ve added the option to do that on your Instagram settings page on the Cevoid dashboard.
Have a better experience with keeping your workspace synced. We’ve improved our data sync, so if you’ve had any data missing before and had to log out and in again to see it, you shouldn’t have that issue anymore.
Enjoy better visibility of content sources in your galleries. Fallback posts are now highlighted and can’t be pinned in the galleries anymore.
Find the “Feeds” feature under “DPA Feeds.” We’ve changed the name to improve clarity.
We’ve also:
Rewritten how primary and variant products interact for product page galleries. This improves how posts are shared between a product with multiple variants.
Improved our integration to Nordisk e-handel after a change in their API.
Updated some of our default texts and translations for customer-facing texts.
Added unsubscribe links to some of our internal emails that were missing them.
Increased the size of the logo on the request page to make it easier to spot that the request is from the company.
Fixed: Some Instagram content requests through comments didn’t pick up on the reply message if the message also included an emoji.
Fixed: Shopify stores with new cookie and GDPR policies for tracking are now correctly tracking users, but only if they have accepted specific cookies.
Fixed: An issue where stores from MyStore could not correctly connect their store during the onboarding.
Fixed: Test data on the analytics page was not correctly updated and set in the front end.
Fixed: Users could schedule posts for times outside “hh:00” and “hh:30”, resulting in inconsistent scheduling behavior. This has been set only to allow scheduling at round hours and half hours.
Fixed: Some videos generated thumbnails in odd formats.
Can you believe we’re nearly through the first month of 2023? 🤯
Time sure flies, and we hope the year has started out strong for you! We’ve been hard at work to bring you new updates and improvements to make your Cevoid journey more pleasant and smooth sailing. ⛵
In this changelog, we’ll share updates on our latest improvements and walk you through the most recent bug fixes.
To improve your experience with the Cevoid platform, we’ve optimized the navigation for our dashboard. There’s now a two-level menu, making it faster and easier to switch between the tabs.
If a post includes copyrighted music, it could get a copyright strike. So we’ve added an option for you to see which posts have received a strike and, therefore not available for further use.
Here are two ways you can see which content pieces have received a copyright strike:
a) Go to the “Influencers” tab, then click “Copyright striked”, or
b) Go to the “Collect” tab, click “Instagram,” then “Removed,” and there you’ll see the “Copyright striked” button
You can now:
Set a fixed aspect ratio for cards
Enjoy a better currency view—the default currency now selected is the native currency symbol (e.g., USD becomes $)
See all pinned posts for a gallery in the content sidebar
Use wider and taller formats as we’ve increased the allowed aspect ratios in our platform
Let your users scroll galleries in silence—when muting a video in a gallery, the other videos are also muted
Enjoy a smoother, quicker gallery creation process as we’ve removed the excess steps and questions
We’ve also:
Improved error handling for upload forms when trying to upload invalid file formats and sizes
Renamed “Google Shopping feeds” to “Product feeds”
Visually improved the way you can see whether a creator has historically imported something
Added support for CSV and TSV files for product imports
Done lots of refactoring of our back-end systems which will increase general performance
Fixed: Could not reliably upload a profile picture into the account settings
Fixed: Product cards on galleries displayed “From” even if the price was supposed to be hidden
Fixed: An issue where deleted labels were not cleared from gallery filters
Fixed: Instagram settings page tried to fetch Instagram catalogs even though the workspace did not have permission to do so
Fixed: Color picker styling was displaying in a long list instead of a small square box
Fixed: Some usernames were displayed as undefined on the Instagram page
Hello and happy New Year, everyone! 🎉
We hope you’ve had a wonderful holiday season filled with joy, relaxation, and time spent with loved ones. As we turn the page on another year, we’re stoked to see what it has in store and can’t wait to accomplish all we've set out to do in 2023. We hope this year brings a lot of success and abundance for your business, as we’ll keep supporting you in achieving your goals. 💜
In this changelog, we’ll share updates on our latest launches and improvements and walk you through the most recent bug fixes. Thank you for joining us on this journey. Let’s make 2023 a year to remember!
One of our New Year’s resolutions is to keep coming up with ways to make UGC management as easy as possible for you. And we’re starting the year off strong — less than 48 hours ago, we released a new feature called Schedule.
With Schedule, you can plan your social media posts in advance and get them automatically published whenever you want. No need to switch between different scheduling platforms or post manually anymore. From now on, you can save more time and keep your content fresh and engaging by scheduling your UGC straight from the Cevoid platform.
Get your collection pages ready because we’ve got a new update to make your content shine! We’ve updated support for our <div> tags to allow data-category and data-brand as programmatic inputs. You can now specify whether you want the gallery to load posts from a certain brand or category, which is perfect for creating new or polishing your current product collection pages.
Now, let’s deep-dive into what we’ve improved over the past two weeks to make your UGC journey smooth sailing! ⛵
The influencer page is turned into a table view so you can get a better overview of all your influencers; plus, this page is also searchable by hitting CTRL/COMMAND + F
Computer is now a translatable field for the upload forms
You can now duplicate styling from the default galleries
The market ID has been added for each market on the Market card
The ID for email widgets in the popup has been added (previously, you could see only the full embed code)
Increased performance when selecting your email embed code — you can now use a dropdown to select which market you want to use
Improved the order of the posts under the Instagram tabs when exploring content
You can now press Retry on an Instagram post that has been declined and request the rights again
Improved the order on the Instagram Trash and Requested pages
Improved the Instagram connect modal to make it easier to understand when you have missed a permission
If a video is shorter than 2 seconds, the progress bar does not display in the galleries
If a video doesn’t have any sound, you won’t be able to toggle the sound on/off button
Fixed: Feeds were generated incorrectly if invalid characters were used in the original data
Fixed: Email widgets embed codes did not display if you did not have any market.
Fixed: Highlighted product did not highlight the correct product
Fixed: Some posts displayed the incorrect username after we did an update to how usernames were stored
Fixed: You were still able to fetch a card even if the original post had been deleted
Fixed: Request messages were deleted when you disconnected your Instagram account; these messages are now available if you disconnect
Fixed: Email was not visible on a post if the post was not approved
Fixed: Some gallery settings did not display in line with the actual settings
Fixed: The aspect ratio for Cards displayed a static number, not the correct one
Hello everyone!
We’re proud of you for making it through the BFCM! 🎉 We know how much work goes into getting holiday-ready, and you deserve to catch a breath before deep-diving into the most festive shopping time of the year.
Grab a cup of hot cocoa, some gingerbread, kick back, relax, and enjoy this nice, warm Changelog we’ve baked just for you. 🍪
We’re stoked to tell you all about our newest addition, Feeds. This feature allows you to generate an XML feed with UGC in your dynamic product ads for Google and Facebook. Hello, product-specific authentic content; goodbye generic product images with a white background.
New channels, new opportunities! Until now, you could only connect your Viskan store to Cevoid through Google Shopping. However, many of you wanted a direct integration, and what can we say — your wish is our command. So, from now on, you can use the direct Viskan integration for an even smoother onboarding experience.
Now, let’s get into the nitty-gritty of what we’ve improved over the past two weeks.
You can now:
Access and toggle the mute button on mobile much easier than before
See how many pinned posts you have in a gallery, and there’s now an option to unpin all
Hide captions for requests by clicking the eye icon in the caption
Fixed: category pills in the product tagging view were too large
Fixed: pinned posts that reappeared for the next Load more batch, causing duplicates to appear in the feeds
Fixed: when clicking Manage translation on a market, it didn’t properly switch to the desired language in the translation
Fixed: the Cancel button was not working when creating a feed on a market
Fixed: 1-click requests for mentioned posts were not displayed correctly
Fixed: influencer invitation issue, preventing the invite from being sent
Hello everyone, we have some updates for everyone before we head into the Black Friday / Cyber Monday period of the year 🛍
It’s now possible to add embed email widgets in all your marketing languages. There’s no change in how you create widgets and no, you don’t need to create a new one for each language. Simply click the Embed widget button and you will see a list of the widget for all different markets!
You can now build your own filters to limit the amount of images seen from Instagram. This can be useful when you want see content that has completed all specific criteria. For a competition for example!
As a first step in improving performance across our galleries we have limited the amount of video that is autoplaying at once. Now the first video in each load-more batch will autoplay, not all videos at the same time. We want to autoplay as many videos as possible without causing a negative experience for the end-user. So more updates regarding autoplaying video will follow the coming weeks. Stay tuned
Improved UX for translations to always match a market. Translating content should now be much easier to understand
You can now change the username of all direct uploads and admin uploads
Product page galleries now always show the specific product as the first tagged product
It’s now possible to access product feeds that are password protected
Pending posts are now visible in the specific upload folder
Decreased the speed of product syncs for WooCommerce to not overwhelm server
Downloaded media now contains the creators username
You can now trigger a historical import for a specific creator on the creator page
Added a video icon for videos in the galleries to highlight that they are videos
Email widgets now display discounted pricing
Improved video compression during upload
Speeded up the search engine for products
Added a checkbox on the Shopify product page block to hide gallery if the product does not have any posts
Improved the UX when pinning a post in a gallery to make it less confusing
Made it clearer that you need to enable conversion analytics for conversion to appear in the analytics funnel
Optimized back-end for BFCM
General UX design improvements
Fixed a bug where “From” was not hidden if you had enabled the “Hide prices” option
Fixed a bug where the search result would not show all results when scrolling
Changed the default formatting for USD to use ‘periods’ as decimal delimiter
Fixed a bug on the “collage style” where a video would break the layout
Fixed a bug where the Upgrade popup could not be used to upgrade your account on certain plans
It is now possible to import historical post from influencers / creators when creating them. The posts will be imported into the inbox and influencer view. Furthermore, it is possible to enable auto-approve. When enabling auto-approve, post of the new influencer / creator will automatically be approved and published to your galleries.
All galleries and cards by default automatically match to a market that is set up in Cevoid. We have added a new feature where the market of the gallery can be programatically set through an attribute called data-market. Not only can it force markets on galleries, but also on cards.
Furthermore, it is possible to override a currency of a market. For example, a store could use a Swedish market however, if you want Euro’s instead of Swedish Krona, the currency can be overridden. The market currency can be overridden through the attribute: data-market-currency.
Finally, we have added the possibility to hide product prices all together. This is possible through the data-hide-prices attribute.
For more information, a full tutorial is available on: https://intercom.help/cevoid/en/articles/6612043-how-to-force-a-specific-market-using-the-data-markets-attribute
We have added the possibility to search for posts from a specific username on the library page. The search can be accessed by using [ctrl + f] or [command + f].
Moreover, it is now possible to filter posts on product brands and product categories. These can also be used as sources for galleries!
Added a created date for an influencer / creator
Improved username input at upload.cevoid.com
General optimisation for the backend
General UX design improvements
Fixed a bug where the hotspot of a product was under the tooltip.
Fixed a bug in the Cevoid gallery in Shopify where data-product attribute was added on all galleries on the product page.
Fixed an issue where the data of an instagram post wasn’t shown correctly. Also changed “Created” to “Imported” hence an instagram post is not created but imported.
Fixed an issue where the search input was not in the center in some occasions
Fixed a small issue in getting started where the tutorial could not be completed by having no teammates.
Fixed a bug where notifications (snacks) were not reseted resulting in multiple notifications could pop up at once.